Loyalsnap
Roadmap
Feature Requests

Roadmap

Under Review

Time Range for Class Messaging Automations
Feature Requests
Improve Viewing, Sorting, and Search options for Blast Recipients
Feature Requests
Show who created task
Feature Requests
Class Messaging automations based on class time
Feature Requests
An indication that a report csv is exporting
Feature Requests
Client Details Page Improvements - Call Logs
Feature Requests
/Leader dashboard
Feature Requests
-make the static lists be able to export to excel -get rid of the automated AI when the inbox says "write my own" It is super annoying to have to delete it every time and the messages are super corny/canned. This should be its own button if you choose to use it, not automatically populated.
Feature Requests
Priority tasks
Feature Requests
Add a permission for settings
Feature Requests
Add a permission for Tasks
Feature Requests
Make the bulk email template editor much easier to use - it's clunky and hard to navigate. Thanks!
Feature Requests
<Specific to the individual Profile email option, to track, vs going to our Native Emails and copying + pasting communication> How possible is it for us to be able to add our Email Signatures (with graphics) to an email template to be able to send/track
Feature Requests
Include email/text CTAs in click rate metrics
Feature Requests
Expiration date for the current pricing option listed on the Cient Details Page
Feature Requests
Package/Contract Expiration Dates Displayed on Client Details Page
Feature Requests
Put text templates into drop-downs for organization, like the attached.
Feature Requests
Ability to condition automations or dashboard based on the "early canceled" visit status
Feature Requests
Gamification & color coding on dashboard / client details page
Feature Requests
The ability to use merge fields in an SMS blast auto-response
Feature Requests
Reports: have the ability to see the number of calls answered or "reaching" the client. It's helpful to know societal trends and track which method of communication is most effective.
Feature Requests
Static Client List conditioning for dashboard categories
Feature Requests
Order pending scheduled email blasts by send date
Feature Requests
We'd like the capability to add an image or video to scripts or response templates. We like to send a video to first comers and right now, we can't do that. Seems doable since the texting system allows those attachments. If this isn't possible, possibly allow a photo library in response templates where we could manually send often used images or videos.
Feature Requests
Ability to manually add/edit client data for external leads
Feature Requests

In Progress

Field for "time spent as a client status X"
Feature Requests

Complete

Block inbound numbers - inbound text leads
Feature Requests
Display exact time of client's next class on the dashboard
Feature Requests
Copy Response Templates to other locations
Feature Requests
Preview of task description in Client Profile
Feature Requests
Error messaging when new Template creation is blocked by unresolved merge fields in the Master Template
Feature Requests
Option to default to email or call (instead of text) when providing manual outreach of clients in specific dashboard categories
Feature Requests
Client messaging from multiple locations
Feature Requests
Identify Potentially Duplicate Accounts in Loyalsnap
Feature Requests
sms the whole class
Feature Requests
Re-Target Email Blast Recipients
Feature Requests
The ability to delete text message records in-Portal
Feature Requests
Ability to remove a client from dashboard categories without removing them from LS
Feature Requests
Speed To Lead - the ability to customize the response window
Feature Requests
Display a client's email opt in/out status on their profile
Feature Requests
Add package credits remaining as a metric on the client details page, if applicable
Feature Requests
Notification sound when receiving inbound text messages in portal
Feature Requests
Add conditions to birthday Automations
Feature Requests
Customize the data the reporting dashboard is looking for
Feature Requests
A first class "at this location" dashboard category condition for studios sharing a booking platform
Feature Requests
We would love for there to be a bucket for 1st time visits to our studio. As a frnachise of barre3 sometimes we have someone's 2nd visit in mariana tek (booking platform) but it's their 1st time in our studio. Someone first time in our studio means a great deal to us so a bucket to ensure we're getting notified on those clients would be greatly appreciated!
Feature Requests
Review list of clients who replied with a keyword
Feature Requests
For Dashboard Scripts, there should be an option to use a merge field for "next scheduled class," similar to the email merge field options.
Feature Requests
Field for "total visits X month"
Feature Requests
Next scheduled session day and time (in words) field for scripts and templates
Feature Requests
The ability to condition a dynamic client list to display clients who have been contacted manually (text, email, call, etc)
Feature Requests
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