Speed To Lead - the ability to customize the response window | Voters

Speed To Lead - the ability to customize the response window

complete

Loyalsnap Team

"We close at 2pm on Saturday and do not open up until 9am on Monday. So leads sitting in the system over the weekend will create a false picture of our actual response times".

May 6, 2026

Loyalsnap Team

updated the status to

complete

Loyalsnap Team

Studios can now configure their open hours per weekday in a new Settings → Business Hours page, including marking specific days as closed. Speed-to-Lead calculations exclude time outside those hours.

Loyalsnap Team

updated the status to

under review

Treasure Valley Area Manager

Would love this to be implemented

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