Reports: have the ability to see the number of calls answered or "reaching" the client. It's helpful to know societal trends and track which method of communication is most effective.
under review
Loyalsnap Team
Merged in a post:
New outcomes from calls
C
Christy Pusz
Could we add a few outcomes under “Reached” when logging a phone call? The current choices often leave me selecting “Other” after a productive conversation.
Useful additions would be:
Plans to purchase trial
Plans to book first class
Interested—follow up later
These would distinguish someone’s stated next step from an actual visit or purchase and make the call history more useful for follow-up.
Loyalsnap Team
Merged in a post:
New outcomes from calls
C
Christy Pusz
Could we add a few outcomes under “Reached” when logging a phone call? The current choices often leave me selecting “Other” after a productive conversation.
Useful additions would be:
Plans to purchase trial
Plans to book first class
Interested—follow up later
These would distinguish someone’s stated next step from an actual visit or purchase and make the call history more useful for follow-up.
Autopilot
Merged in a post:
New outcomes from calls
C
Christy Pusz
Could we add a few outcomes under “Reached” when logging a phone call? The current choices often leave me selecting “Other” after a productive conversation.
Useful additions would be:
Plans to purchase trial
Plans to book first class
Interested—follow up later
These would distinguish someone’s stated next step from an actual visit or purchase and make the call history more useful for follow-up.
Loyalsnap Team
Merged in a post:
log inbound call notes
Hemant Patel
way to add noted for received calls in LS
Loyalsnap Team
updated the status to
under review
Loyalsnap Team
Merged in a post:
Call Reporting - answer vs no answer
N
Nicole Giancola-Meehan
It would be helpful to see these metrics at a glance.
Loyalsnap Team
updated the status to
under review
StretchLab South Lake Union
I was going to request this as well. It would be great if we could see what percentage of calls everyday are being answered. Also an ability to log call as incoming or outgoing.
c
citysquarebatonrouge@f45training.com
I would love to see these in reports at a glance or even run reports for results. Highly requested!!!!!