View Email Unsubscribes within the Portal
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Nicole Giancola-Meehan
marked this post as
complete
Unsubscribe Reporting (for email and SMS) is now available in Loyalsnap! Head over to the Reports tab to check it out.
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Tanya
It would be great to have an email unsubscribed report which includes:
- Total # of emails sent over a particular time period, with the total number of unsubscribers from these emails, and also as a %
- Be able to look at a specific timeframe e.g. last 30, 60, 90 days, YoY for trends
- Details of # and % of unsubscribed from any selected email sent from Loyalsnap, e.g. if I wanted to investigate if my lastest Blast had a high unsubscribe rate, or a specific email within an automation. I'd like to be able to look at any email and understand the subscribe rate from it
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Nicole Giancola-Meehan
Also requesting to see these metrics as a percent.