The ability to condition credit remaining automations by signed in visits vs scheduled visits | Feature Requests

The ability to condition credit remaining automations by signed in visits vs scheduled visits

complete

Nicole Giancola-Meehan

At this time, scheduled visits allocate a credit from a package. If all of the package credits are scheduled out, this would trigger a "package running out" or other credits remaining automation to be fired.

March 10, 2025

Loyalsnap Team

updated the status to

complete

Hi — thanks for raising this one.
This is live. On "Remaining # of visits for this package" automations, the min/max visit filter now counts signed-in visits only. Scheduled visits that haven't happened yet no longer push a client over the line, so the automation waits until they have actually attended.
You'll find the filter on the automation itself. If you'd set it before and it wasn't making a difference, it will now.
We're marking this complete. If it isn't behaving this way for your studio, tell us which one and we'll take a look.