Message Filtering
complete
Loyalsnap Team
updated the status to
complete
Hi Jennifer — thanks for this one, and thanks to everyone who voted.
Good news: this is live. When you use the Unread filter in your inbox, scheduled messages no longer show up. You only see conversations with something actually waiting for you.
One thing to expect: if a client sent you an unread message and also has a scheduled message waiting, they will still show. That's on purpose — there's a real message there to read.
We're marking this one complete. If you're still seeing scheduled messages under Unread, tell us and we'll take another look.