Hi — thanks for sending this in, and thanks to everyone who voted for it.

There's already a version of this built into Chrome. When a new text comes in, Loyalsnap plays a notification sound, and Chrome puts a small speaker icon on the Loyalsnap tab while the sound plays. You can pick the sound you like best, or turn it off, in your inbox settings.

And while you're in the portal, the Inbox in the left menu shows a count of your unread conversations.

Because of that, we're not planning to add a separate unread number on the tab, so we'll close this one out.

If the sound isn't doing the job for your team, just tell us how you'd like to be alerted instead — we're always happy to take another look.