Cancel queued text automations
under review
N
Nicole Giancola-Meehan
If a client takes an action outside of the hours of 9:00am and 7:30pm local time to the studio, text automations triggered by this action will be queued up to send out the following morning at 8am.
Requesting the capability to cancel these queued automations, once triggered.
M
Michelle McCandless
Yes, we need this product enhancement to cancel scheduled queue messages, as often we reach out prior to 9am (as is allowed in our state), and then we look like we don't have our act together when the queued message goes out
Loyalsnap Team
updated the status to
under review
Loyalsnap Team
updated the status to
open
C
Collin Christensen
Yes, I would love to see this product enhancement! And even with the ability for automations to recognize that an additional action was taken by the client so a queued automation text could be auto cancelled based on another action taken which makes the text no longer applicable and would be confusing if sent.
N
Nicole Giancola-Meehan
Adding: the ability to push a subsequent automation in the queue to a later time, if the prior message were delayed due to time of day issues (the message had been queued).
B
Bill Hunter
yes please
Loyalsnap Team
updated the status to
planned